Terms and Conditions

Brand Name Marketing (Proprietary) Limited (Registration Number: 2005/006237/07) trading as “Rhodes University Promo Shop”

In these terms and conditions, unless specifically stated otherwise: products" means the products offered by us for purchase on the Rhodes University Promo Shop website from time to time.

1. PRICES

 

1.1 Subject to the provisions of clause 1.3 below, the price of each Rhodes University Promo Shop product is displayed on the Rhodes University Promo Shop website alongside the product concerned and is quoted in South African Rands (ZAR). In the event of a sale or special offer, the discounted price is displayed 

1.2 Prices displayed both Include and Exclude VAT and are subject to change from time to time. Prices charged to you upon placement of an order will be charged inclusive of VAT and delivery charges, if applicable. 

1.3 We shall make all reasonable efforts to procure that the prices displayed on the Rhodes University Promo Shop website are correct as at the time of display. 

1.4 In the event that products are displayed alongside incorrect prices, however, we will not be obliged to sell the products in question at the prices alongside which they were displayed, but shall only be liable to refund to you the difference between the correct price and the price at which the products were purchased, where the purchase price paid exceeded the correct price.

 

2. SHIPPING AND DELIVERY COSTS

 

2.1 The cost of shipping within the borders of South Africa will be shipped at a standard 72 hour delivery service within major city centres and 4-5 days to areas outside city centres.

2.2 For all orders OVER the value of R1000(excl.VAT), shipping costs are FREE

2.3 Orders UNDER the value of R1000 (excl.VAT) costs are determined as follows:

2.3.1 Items shipped within Major City Centres are charged at a cost of R100.00 (excl. Vat) 

2.3.2 Value added tax (VAT) at the rate of 15% is included in the shipping price charged on goods bought by South African residents.

2.3.3 Shipping costs outside the borders of South Africa will be for purchasers own account.

2.3.3.1 The purchaser will have the ability to collect the goods from BNM themselves at NO CHARGE.

2.3.3.2 PLEASE NOTE: Goods can only be collected once payment is received or on a corporate order - it is an authorised order.

2.3.3.3 Once the goods have been signed for and left the BNM premises - BNM can no longer be held responsible for the stock.

3. DELIVERY

 

3.1 Inside the borders of South Africa

3.1.1 All items of the Rhodes University Promo Shop will be delivered to major city centres within 72 hours of the order being placed., and to outlying area's a maximum of 4-5 days.

3.1.2 Goods purchased on the Rhodes University Promo Shop over Weekends & Public Holidays will be sent 48hours from the first working day thereafter, i.e. goods purchased over weekends will be delivered the Tuesday thereafter.

3.1.3 Any person other than the person who ordered the goods who receives the goods at the delivery address is conclusively presumed to be authorised to accept delivery on behalf of the person who ordered the goods.

3.1.4 Should no one be in attendance at the time of delivery, the goods will be returned to BNM and a notice will be left at the delivery address to this effect. The person who ordered the goods will be required to contact BNM’s Call Centre to make new arrangements for delivery or collection (Lizzy Marias at Brand Name Marketing (021 788 3712)

3.1.5 BNM reserves the right to charge an additional Delivery Fee should it be required to make a further delivery if no one is at the delivery address to receive the goods on the agreed Delivery day.

3.1.6 BNM's liability for failing to deliver the goods during the agreed Delivery day, or at all, is limited to the goods being delivered at a later agreed time at no additional charge.

3.1.7 The person who ordered the goods is required to ensure that an authorised person shall be in attendance at the delivery address during the agreed Delivery day and that appropriate access will be made available to the Delivery team.

3.1.8 On delivery, the person accepting delivery shall be required to sign & print his/her name on the accompanying delivery slip to confirm receipt of the delivery of goods in perfect condition.

3.1.9 Should you require us to make delivery to any person or address other than a registered delivery address, for instance, a neighbour, we cannot be held liable for any loss or damage suffered by you or for any discrepancy in the order

 

4. RETURNS AND COOLING OFF PERIOD

4.1 On delivery of the goods to the delivery address, the person taking delivery at the delivery address or at any other place of delivery will be required to confirm acceptance of the delivery by signing the accompanying delivery slip

4.2 If the client is for any reason dissatisfied with an item purchased through physical, they may return it or alternatively request that it be collected by our delivery team.

4.3 They are requested to return items without any undue delay. BNM reserves the right to reject returns 10 days after the delivery date.

4.4 To arrange for collection by the Delivery team, contact BNM by telephone at the Call Centre (Carrie Schmidt) at Brand Name Marketing (021 788 3712) during business hours, or alternatively emailing on carrie@bnmsa.co.za

 

5. DELAYS

5.1. We will make every effort to ensure that the information supplied on the Rhodes University Promo Shop website from time to time, is accurate. 

5.2. Where delays (including, without limitation, delays arising out of stock shortages) may affect your order, we will inform you of same as soon as is practicable after we become aware of such delay, and you shall be entitled, at your election, to:
5.2.1. cancel the order and be refunded any monies already paid by you in that regard, together with interest thereon at the rate prescribed in the Consumer Protection Act from time to time; or
5.2.2. Continue with the order, and accept delivery of the products concerned at a later date.

 

6. PAYMENT METHODS

6.1. Unless we specifically advise you otherwise in writing, two methods of payment are acceptable to us from South Africa Client, namely

6.1.1. Credit card / debit card payments; and/or
6.1.2. Direct Transfer of funds
6.2. At the time of your placing an order, the transaction details will be presented by us to the relevant bank, for the purposes of obtaining an authorisation for the amount of the order concerned.
6.3. Should the relevant bank decline authorisation for a transaction, we shall notify you in writing accordingly, and we shall be entitled, but not obliged, to cancel the order concerned.
6.4. Payment is only collected by us once the order is complete and prior to the products being shipped. 
6.5. Note that to protect both your and our interests, we scrutinise all transactions very carefully to prevent attempted fraud, and we reserve the right to refuse a transaction where we are not entirely satisfied with its legitimacy.

 

7. AGREEMENTS OF SALE

7.1. By placing an order on the Rhodes University Promo Shop website, you acknowledge and agree that placing an product in a shopping basket or adding it to a wish list without completing the purchase cycle does not:

7.1.1. give rise to and/or constitute an agreement of sale between us and you, and we shall not be liable if products identified by you for purchase are no longer available when the purchase cycle is completed later; and/or 
7.1.2. Constitute an order for such an product; and we may remove such a product from your shopping basket or wish list if no stock of the product is available. 
7.2. An agreement of sale between us and you only comes into effect if and when: 
7.2.1. A credit card authorisation is received from the issuing bank; or 
7.2.2. Payment authorisation is received from the bank in question
7.3. We reserve the right to refuse to accept and/or execute any order without giving reasons therefor. We also reserve the right to cancel orders in whole or in part as circumstances dictate and we shall have no liability in respect of such refusal and/or cancellation, provided that we shall notify you of such cancellation immediately, and refund to you any amounts actually paid by you to us in respect of the order concerned.

 

8. STOCK AVAILABILITY & REFUNDS

8.1. By placing an order on the Rhodes University Promo Shop website, you acknowledge and agree that stocks of all products on offer on the Rhodes University Promo Shop website are limited.

8.2. We shall use all reasonable efforts to discontinue the offer of a product, as soon as stock of the product concerned is no longer available. 
8.3. However, should products still appear on offer after stocks thereof are sold out, we shall have no liability in respect of the unavailability of the product concerned, provided that we shall notify you of the unavailability of the product as soon as practicably possible after we become aware thereof, and refund to you monies actually paid by you in consideration for the unavailable products, where we are unable to fulfil orders placed, not later than 30 (thirty) days after notifying you of the product’s unavailability.

 

9. SPECIAL OFFERS & REFUNDS

9.1. We shall not be liable for the sale of products at lower and/or temporary discount prices where you, for any reason whatsoever, are unable to conclude an agreement of sale with us in respect of the products concerned prior to such prices being increased. 

9.2. If we supply a product other than the product actually ordered by you, or if a product is in any way faulty or damaged, we will, at your election, exchange it for the correct or non-defective one, as the case may be, or refund to you the full purchase price paid for the product, including delivery costs.

 

10. RISK & OWNERSHIP

10.1. Risk in and to the products shall pass to you upon acceptance of delivery of the products at the delivery address nominated to us by you.

10.2. Ownership in and to the products shall pass to you upon receipt, by us, of the purchase price payable in respect of the products concerned.

 

11. Rhodes University: NO LIABILITY

11.1. By placing an order on the Rhodes University Promo Shop website, you acknowledge and agree that:

11.1.1. any transaction concluded or attempted by you (“a Transaction”) in relation to the Rhodes University Promo Shop website and/or the products displayed thereon, is a Transaction exclusively as between you and Brand Name Marketing (Proprietary) Limited; and
11.1.2. The Rhodes University shall have no liability to you in respect of any such Transaction.